Professional Briefing: Working with Difficult People

It’s an unfortunate part of life to deal with difficult or disengaged people. How we handle these situations has an immediate impact on our professional success. Avoid the negative spiral and learn the strategies and techniques that could save your reputation. Discussing self-appraisal, style flexibility, and communication tactics this ProBriefing is on dealing with Difficult People.

(Audio: 8:47 min)

CDN $44.95